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FAQ
YOUR QUESTIONS. STRAIGHT ANSWERS.
We're your strategic partner for finance and insurance (F&I) performance. From financial analysis and F&I process optimization to custom training and technology integration, our goal is to maximize profit, efficiency, and customer satisfaction.
WHAT EXACTLY DOES BGFI DO FOR OUR DEALERSHIP?
We don't believe in one-size-fits-all. We immerse ourselves in your dealership's unique DNA to develop custom, proven strategies that support your culture, improve your customer experience, and drive real results.
HOW ARE YOU DIFFERENT FROM OTHER F&I CONSULTANTS?
No. While many of our clients are in the luxury space, our methods and solutions are adaptable to any dealership that's serious about elevating its F&I performance and customer experience.
IS BGFI ONLY FOR LUXURY DEALERSHIPS?
Many clients see measurable impact within 30-90 days. From sales efficiency to back-end profitability, our solutions are built for both quick wins and long-term gains.
HOW QUICKLY CAN WE EXPECT TO SEE RESULTS?
Absolutely not. We enhance your team - we don't replace it. Our role is to support, train, and elevate your existing talent with modern tools, smart strategies, and ongoing coaching.
WILL YOU REPLACE OUR CURRENT F&I TEAM?
We don't just hand you a plan and walk away. BGFI offers ongoing support, check-ins, and real-time troubleshooting to ensure your team stays on track and your results continue to grow.
HOW INVOLVED IS BGFI AFTER THE INITIAL TRAINING?
MYTH BUSTING
COMMON MISCONCEPTIONS ABOUT F&I
"Good" leaves money on the table. "Great" adapts, innovates, and evolves with the market. At BGFI, we partner with high-performing dealerships to elevate their F&I operations from good to exceptional - and ensure they stay ahead of the curve, no matter how the industry shifts.
"OUR NUMBERS ARE GOOD - WE DON'T NEED HELP."
We don't add layers - we remove friction. BGFI brings clarity, alignment, and cohesion to your internal systems. We integrate smoothly into your workflow with the goal of simplification, not disruption.
"ADDING ANOTHER VENDOR WILL JUST COMPLICATE THINGS."
BGFI is a profit center, not a cost. Our clients routinely see ROI that exceeds expectations - and we design programs that make financial sense at every stage of your growth
"HIRING BGFI IS TOO EXPENSIVE."
"CUSTOMERS CARE ABOUT A LOW MONTHLY PAYMENT."
Price matters, but today's customers also want value, clarity, and peace of mind. BGFI trains your team to educate - not push - building trust that drives product penetration and boosts CSI scores.
"F&I IS JUST PAPERWORK."
F&I is one of the most critical drivers of dealership profitability and customer retention. When handled intentionally, it becomes a trust-building, value-enhancing part of the sale.
"TRAINING WON'T STICK."
That's true - if it's generic. Our training is live, contextual, and tailored to your customers' specific personalities. We reinforce new habits until they become second nature.
"Our mission is to empower finance teams with confidence through training, transparency, and trust—creating professionals who lead with competence, consistency, and pride in their work."
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